Presented at the Lancaster Hotel, London on Thursday 9th December 2011.
These were the Judges comments;
A really terrific agency that is genuinely part of the community and who care deeply about giving their clients the best service possible. Their innovations such as working with the Welsh Assembly to deliver a better service for disabled clients and staff questionaires to keep improving service are commenable. An agency which really knows its market, as proven by their numerous informative press articles and appearances. The cohesive long-standing team is all working towards the highest standards and should congratulate themselves on their efforts’.

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